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CliniClue with Microsoft Windows Vista

We have tested CliniClue® under the new Microsoft Windows Vista® operating system. CliniClue is freeware without warrantee therefore we do not guarantee there will be no issues in Vista. However, we can report that we have successfully installed and used CliniClue 2006 on a new machine running Microsoft Windows Vista®. The following notes relate to our experience which may help other users installing under Vista.

Results of installation test on Vista

  1. We checked MSDN web site for information related to component compatibility and there were no reported problems with any of the components we use to develop CliniClue
  2. We installed CliniClue on a new Vista system using the current web downloadable version of CliniClue
    • CliniClue_setup_20070212.exe
    • We saw two error warnings during the install
      • Error during registration of:
        • oc30.dll
        • msxml4.dll
    • Based on information on the MSDN web site we ignored these errors and continued installation
      • If you see these errors please click the Ignore option on the error message (see footnote for explanation)
  3. After installation CliniClue ran and it worked as normal

Reported Vista related issue with CliniClue 2006

  • In some circumstances a propblem may occur is the installation is not run in the Administrator.
  • The issue relates to
    • Failure to register some application components when not run as administrator.
    • Failure to write to some configuration files when not run as administrator.
  • To minimise the chance of encountering this issue:
    • Right click on the setup and select the option 'Run as administrator' rather than just double clicking
  • If you have problems with individual CliniClue programs or with the Validation key entry try the following ...
    • Find the application file in the CliniClue application folder (e.g. c:\Program Files\cic\CliniClue Browser)
    • Right click on the relevant file
    • In the drop-down list select 'Run as administrator'
  • This work-round may be particularly useful with are
    • CliniClue_Licence.exe (enter validation key)
    • Clue56_Scheme.exe (scheme selection)

Other Vista issues

  • We have not had reports of any other Vista related issues.
  • If you have any other problems using CliniClue with Vista
    • Remember they may not be directly related to Vista compatibility - Please check our other FAQs
    • If these do not cover your issues please let us know using the contact form


Footnote

The reason for the install errors is that the relevant (or more up to date) files are already installed as part of the Vista OS and cannot be overwritten. Click the "Ignore" option on the error message to allow installation to continue. The relevant library is already installed and registered.

Telling people to "Ignore" error messages is not ideal and tends to increase the error report traffic. Therefore we will probably produce a variant of the setup that does not exhibit this error at some point. However, in the meantime it does appear to work and the results we get are in line with those expected based on the MS information on the components we use.